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Unable to send mails in Magento

  

Some days back, I came across an issue. No mails from Magento are sent successfully and Magento is not throwing any error message in the front end. First I thought its something related to the server and checked if the sendmail is installed properly. Then tested with a simple php sendmail function which successfully delivered the email. So I went into the log and found the following error was logged in the exception.log file.

exception 'Exception' with message 'This letter cannot be sent.' in /app/code/core/Mage/Core/Model/Email/Template.php:398

The issue was rather simple. Someone has disabled the email communication for testing purpose from the backed. And emails were sent when the option is enabled :)

Cheers!
Amjath

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  1. Ram
    August 10th, 2012 at 10:15 | #1

    hi,
    Thanks for solution.

  2. ankit
    November 1st, 2012 at 11:24 | #2

    i have set this still geting this exception,,,

  3. rosh
    November 23rd, 2012 at 20:04 | #3

    Cheeres

  4. Amjath B Jayakumar
    February 17th, 2013 at 07:47 | #4

    @ankit
    Can you please check whether it is disabled for the particular store view?

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